Community Amenities
Hulen Heights HOA Amenities Center
Swim Center
Playground with multiple playstructures and covered picnic tables
Large open greenspace
Outdoor fitness stations placed around the walking trail
Shaded walking trail with benches along the Silveridge entrance connecting to Amenities Center
Convenient Dog Waste Station
Pool Access
Pool Agreement 2024 must be completed before anyone in the household can access the pool. Access is granted to Property Owners/Residents in good standing with the HOA. That means you must be up to date on your HOA dues and other fees to use this homeowner association amenity.
The Pool Agreement is the first of the two part process of accessing the pool.
Step 1 Complete the Pool Agreement Form Scan the QR code or click on the link to open the form.
Step 2 Property Management Reviews the Form Once you’ve completed the pool agreement with the names of everyone in your household, the Property Management Company will confirm your eligibility. To be granted pool access, you must be up to date on all HOA assessments. You can check your account balances in your portal. If you lease your home, the property owner must have notified the HOA of the tenants in residence following the Leasing Guidelines policy in the Community Policies. Failure to properly notify the HOA that a home is leased and new tenants are living in the home is a violation of HOA Policies and subject to the collections policy.
Property Management reviews all new applications each day, Monday - Friday. It may take 24-48 hours for your application to be reviewed. If you complete your application during the day on Friday, it will not be reviewed until the next business day.
Due to the challenges experienced in setting up the ProDataKey app, the board determined we will discontinue using the PDK app. If you have a working app now, you can still use it to open the gate during operating hours. If you do not have the app, the pool monitors can let you in.
Please remember that you may only get access for people who are legitimately living in your home. Allowing non-residents access to the pool by adding them to your list of residents will violate the community policies and your household will lose access to the pool. Exceptions are made for childcare providers who are properly registered with the HOA through the Pool Agreement process. If you allow people who are not on your Pool Agreement Form to use your ProDataKey app to access the pool or you sign people in as members of your household and they do not reside in your home, your household will lose access to the pool for the remainder of the season.
Access will be rescinded for homeowners who do not pay their bi-annual HOA dues on time this summer. Dues are billed in June and due in July. Failure to abide by Pool Rules or to follow the directions of Pool Security will result in loss of access to the pool.
GUEST POLICY
Homeowners/Residents may bring guests to the pool with them.
All guests must be accompanied by the homeowner/resident and included on the homeowner’s sign in for the day. Failure to properly report all guests is a violation of the pool policies and will result in the homeowner/resident losing pool access for the season.
The first 4 guests are free
Additional guests (5-10) are charged at $3 per guest
more than 10 guests requires a Pool Party Reservation
A homeowner over the age of 18 must be present when guests are at the pool. Homeowner/resident must remain at the pool with all guests
Pool Reservations
Homeowners/Residents in good standing can reserve a maximum of a 3 hour block of time for the express purpose of hosting a party or group gathering, for a maximum of 30 guests, at the Hulen Heights HOA neighborhood pool and amenities center. No area of the pool or amenities center is reserved for your party guests. This is not a private rental of the pool or pool pavilion. The pool will remain open to registered homeowners and residents of the Hulen Heights HOA. There may be no more than 2 parties hosted at the pool on the same day, and they will not be allowed at the same time. A non-refundable reservation fee of $50 and a $100.00 refundable deposit are required via the Resident Portal payment options. If you would like to mail a check for the required payments please ensure management receives at least two weeks prior to the requested reservation date. Payment online is the quickest way to secure a reservation. A RealManage representative will provide confirmation if the reservation process has been completed or require additional information. A reservation is confirmed when visible in the community calendar found in the resident portal.
Additional rental and deposit payment options: Mail two checks with a completed rental form at least two weeks in advance of requested date to: Hulen Heights HOA c/o RealManage, LLC PO BOX 803555 Dallas TX 75380
Guests will be charged to you at $3 per guest with the 4 guests free. This fee will apply to ANY attendee who enters the pool premises and is in addition to the $50 reservation fee. All guests will be required to sign a guest log that includes date, name (adult + number of children), signature, and homeowner/host’s name, and the host’s signature accepting the regulations.
After the party please submit a before and after photo to hulenhoa@ciramail.com to allow the assigned manager to begin the process of refunding the deposit if applicable. Any items not in good clean condition will be repaired, replaced, and/or cleaned as necessary and the cost deducted from the $100.00 deposit as well as any guest fees, and the remainder will be refunded in the same method as your payment.
All guests must abide by the Hulen Heights Homeowners Association rules and policies for the pool area. A Member of the Board of Directors of Hulen Heights Homeowners Association or a person designated by the Board, will inspect the pool area including furniture, equipment and the area surrounding the pool area, before and after the party time reserved. All trash from the party and party area must be taken with you upon completion of the party. No balloons are allowed in the pool area. All food must remain in the cabana area with tables only.
There must be a minimum of 1 adult present per 5 children, and adults must be near the pool supervising the children any time children are in the pool. There is no lifeguard on duty.